Beyond the Chatbot: What an AI Agent Can Actually Do for a Small Business
A chatbot answers questions. An AI agent like Hermes gets work done. Here's what that looks like day to day, and how we set one up for your business with real guardrails.
Tech Blog
Insights & IT Tips
Practical advice, security alerts, and technology insights to help Michigan businesses make smarter IT decisions.
What the OpenAI-Hugging Face Breach Means for Your Business
An AI system broke out of its test environment and hacked a real company's servers with no human directing it. Here's what happened and what it means for small businesses using AI tools.
Why Hardware Costs More Right Now, and How to Buy Smart Anyway
DRAM and SSD prices have jumped sharply in 2026. Here's why, and how buying last year's model can save real money without sacrificing performance.
The AI Revolution Is Not Just for the Big Players Anymore: How SMBs Are Leveling the Playing Field
AI adoption among small businesses hit 57% in 2025 — and the gap between enterprises and SMBs is closing fast. Here's how to make AI work for your team, why training is the real multiplier, and a 90-day roadmap to get started.
Why Small Businesses Are the #1 Target for Ransomware in 2026
Cybercriminals know that small businesses often lack dedicated security teams. Here's what makes SMBs vulnerable and the five steps every business owner should take right now to reduce their risk.
Proactive vs. Reactive IT: Why Waiting for Problems Costs You More
The "if it ain't broke, don't fix it" approach to IT sounds reasonable until a server failure costs you a full day of business. We break down the real cost of reactive IT versus proactive monitoring.
Planning the Best Wi-Fi Setup for Your Office
A solid Wi-Fi network is the foundation of a modern office. We cover access point placement, enterprise vs. consumer gear, guest network isolation, and common mistakes we see in Michigan offices.
When to Replace vs. Repair: A Guide to Hardware Lifecycle Management
That aging workstation might still boot up, but is it costing you more in lost productivity than a replacement? Here's our framework for making smart hardware decisions.
Phishing Attacks Are Getting Smarter: How to Train Your Team
AI-generated phishing emails are harder to spot than ever. We walk through real examples and share a simple training approach that actually works for busy teams.